If you run an online business, it’s vital that you protect the information of your customers and avoid identity theft at all costs. The hardest part about online business, after convincing them to buy, is getting customers to hand over personal information. In the early days of the internet it was nearly impossible to get customers to give over their credit card numbers for fear of fraud. Now, with ecommerce programs and merchant accounts, you can ensure that your customers information is kept safe.
Also, make sure you remind your customers that all of their information is encrypted as they enter it in the fields. This scrambles the numbers and letters in their names and credit card numbers and prevents hackers from stealing it.
It is a law that says a business must dispose of a customers information in a safe and secure manner after they make their purchases. For example, if all business kept their customers information located on spread sheets what would happen when they tossed them into the bin? People sifting through the trash could sort the scraps together and conjur up customers credit card numbers, addresses, and other vital information.
Now there is a law in place that allows customers to enter their info without the fear of fraud. It is required by government to destroy any and all information or suffer legal ramifications.
One challenge many businesses face is constantly updating technology. Companies are often in situations where they have to upgrade their servers, desktop computers, and other input devices. Just erasing data off of storage devices is no longer enough. Cyber criminals can recover deleted files off of hard drives and memory devices. Now companies are either using hard drive shredders or employing a data destruction service that has access to them.
Another important piece of information that customers need to practice is the ability to detect when something doesn’t seem right. A business, regardless of their size, will never ask for passwords, credit card numbers, or home addresses through email or phone calls. If you should happen to receive phone calls asking for this type of information please notify the police and notify the business these people are ‘claiming’ to be associated with. Businesses don’t need your personal information for any reason what so ever and this info should only be entered when making purchases directly through the company.
Overall, crime is always going to exist in our society. However, with proper programs and precautions, we can cut back on this crime and help customers rest at ease with their online shopping and purchases. Never give out your private information and always make sure you’re dealing with businesses that dispose of your information quickly. These are all steps to make shopping online safe.